why are tickets available on stubhub but not ticketmaster
Elon Musk thinks were close to solving AI. Can I sell tickets from Ticketmaster non eligible for resale? StubHub vs. Ticketmaster: Where to Get the Best Cheap Tickets But it becomes a "buyer beware" type market, experts said. Bundle up and save on concerts, live shows,. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Ive already tried calling, using their chat and email. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. What if the buyer doesn't have an account? There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. Help us improve this article with your feedback. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. There isn't any individual resale fee on these transactions. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. "Deals for hot tickets, you're virtually not going to find one," said Andrew Farwell, vice president of Outback Presents, an independent concert promoter based in Nashville. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. [deleted] 4 yr. ago Why Are Ticket Service Fees so High? | Money Ticket Transfer FAQs - Ticketmaster Help Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. This is not a heartwarming success story. I think weve already covered that.. Its a party over here. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. You will enter your community username and new password and done! It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. . Solved: Ticketmaster won't let me transfer tickets - StubHub Community Enter the recipient's first and last name, email address, optional note and phone number. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. Top 835 StubHub Reviews - ConsumerAffairs Phone support during select hours on weekdays and weekends. [2022], TickPick vs StubHub: Which Is Better For You? Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. The event is today and I still don't have my tickets : StubHub Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. The return policy tends to be much more flexible and easy to use. With that said, you may still find yourself dealing with some additional checkout fees. Stubhub Fees | The Truth About Buyer & Seller Fees | TickPick Sign up for free newsletters and get more CNBC delivered to your inbox. It also included MIT economist Sara Fisher Ellison. We accept credit card, Apple Pay, and They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Season Ticket Memberships. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. 1. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. New York Knicks Tickets | 2023 NBA Tickets & Schedule - Ticketmaster The option of reselling tickets for sold-out shows is available. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. Learn More. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. If there are tickets you can afford, buy . The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Taylor Swift with beabadoobee and Gracie Abrams. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. discussing Ticketmasters Verified Fan program. Complete refunds for cancelled events. Resale Help - Ticketmaster Help You should be able to transfer them from your Ticketmaster account. Ticketmaster has a website that is easy to use. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business 7 Sites like Ticketmaster to Buy Concert and Sports Tickets In other cases, a reseller may be selling you tickets they haven't even secured yet. Even for the buyer, searching and doing other movements on their website comes without any charges. I'm in the same boat. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. A Night of Professional Championship Boxing - Fight Night 17 As one member said after canceling their seats this sucks!. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Is there any way I am able to give these tickets to the buyer? REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. Due to the high demand for tickets, the prices can rise to seven skies. 3. Every sale is final from the moment of purchase. Yes I can't see my Resale tickets available to buy on the website. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. The buying process of tickets on StubHub is similar to that of other ticket-selling websites. It allows you to sell the tickets and transfer them to a new owner. We want to hear from you. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. Hidden-fee users were then more likely to go back and search other ticket listings. The prices and their ranges will depend on every event you have chosen. Click the Sell Tickets button or the Sell button on the app. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. The prices can also vary for different locations, for different states, different days, and different timings. Ostheimer said no, sorry, he would be using the preselected question cards. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. If anything, we should be glad that guy in the audience managed to yell a little bit. Nearly every ticket will have a convenience fee added for doing business through this service. Remember, the receiver's email address must be different to the sender's email address. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Ticketmaster vs Stubhub: Which is Better? Sign up for the Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. Your email address will not be published. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. The cheapest prices and best locations vary depending on the event, so it always helps to check both. Ticketnetwork Vs Ticketmaster 2023 | Features & Prices Compared Selling ticket FAQs. }, + nine = sixteen .hide-if-no-js { Sat, 17 Jun 2023, 17:00. Legit Ticket Sites - Ticketmaster vs Stubhub [Fees, Customer Service Selling the ticket on StubHub is a quick and easy process. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. The charges are typically to help vendors invest in and operate in their venues. You are allowed to sell tickets that you bought from some other ticket seller. Nothing was even on the table. University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. From the sellers side, 15% of the face value will be detected in the name of fees. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. This does not cost you any more money. The fees are a gouge. The face value price is the one you see on the website. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates How do I fix this ? All Rights Reserved. Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. Ticketmaster should be able to confirm this for you. Not looking for Taylor Swift? Of course, this isn't to say secondary sellers are grifters in all circumstances. How do I sell tickets? - Live Nation A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. And it may not be clear how to differentiate the two groups. Ive sold a couple pairs of tickets on Stubhub and want to transfer them to the buyer. That means you have a much better idea of what you're paying to start with. Solved: Can I sell tickets from Ticketmaster non eligible - StubHub Get this delivered to your inbox, and more info about our products and services. We are changing the way you register and sign-in to the StubHub Community. Third-party ticket sites are your best bet if you didn't get in. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Some teams, venues, or artists put delivery delays. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! Thank you. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. Vivid: $271 - $515. They'd inadvertently bought fake tickets. Facility charges are determined by the venues. The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. 1. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. The company declined to comment.) 01-11-2021 06:36 AM 1 Reply Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. Id guess brokers who have confidence theyll get tickets. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. [2022], Ticketmaster vs Stubhub: Which Is Right For You? The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. The website makes the ticket-buying process simple. Order processing fees are another type of convenience fee. You can enter the barcode of the ticket for them to get a hold of the important details. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. In addition, they don't have the same order processing and delivery fees imposed by Ticketmaster. All this makes it easier to search on this website. StubHub: $128 - $155. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. Select the date of the event and tap on the option that says Find Tickets. Or maybe at least know why all of a sudden I cant transfer tickets. To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. These are asking prices, not necessarily what fans are paying to score a seat. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. They have a user-friendly website with a good user interface. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). The Customer support services are open on all days but they have a certain time range they need to be reached out within. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. [79] Buy and sell your Taylor Swift tickets today. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. We do the research and testing so that you don't have to! Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review On the homepage of its website, you can search for the event you are looking for. Support our mission, and make a gift today. Refunds can also be requested within 72 hours of purchasing your tickets. The website allows you to ask questions from other users in their community and get easier solutions. TicketLiquidator. In case you were thinking if the website allows negotiation, they do not. Please list the steps on how to do this. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. No tickets available. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. Comprehensive event search feature. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. Save my name, email, and website in this browser for the next time I comment. To explore this idea, the researchers examined how users clicked around StubHub. Moreover, if you wish to do business in buying and selling tickets, it is the best destination. 4. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. What is the difference between StubHub and Ticketmaster? I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates Grab your Garth Brooks tickets at StubHub today. Tickets are 100% guaranteed by FanProtect. StubHub acts as a secondary market most of the time. Different events have different buyer fees. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. We welcome you to provide your feedback on your experiences with any products that you have experience with. They will have to create a Ticketmaster account in order to accept the tickets. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. Ticket fees are high but not entirely arbitrary. Brooks was born in Tulsa, Oklahoma, in 1962. Fees of this size are a common source of confusion and ire. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by Please help! This is my first time selling on Stubhub. Plain and simple, wrote TJ Platt from Arizona. The search function is one of the best in the industry, including venue map viewing and advanced filtering. NHL Tickets 2022-2023 - NHL Ticket Exchange Teams and - Ticketmaster You can buy tickets online over the website,. Log into your account and select from the list of 'Upcoming Events'. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Why can StubHub sell tickets for less than Ticketmaster? As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. display: none !important; The delivery fees are determined by the venues. If you make a purchase through any links on this website, we may get a commission. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. Taylor Swift with HAIM and GAYLE. Why is StubHub selling tickets before they've been release - reddit I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. Ability to search by ticket number and amount you want to spend. According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). Depending on the venue, StubHub can show you a map of where each ticket's seat is. Ticketmaster on Twitter: "The @BTS_BigHit SUGA | Agust D TOUR IN U.S To learn more or opt-out, read our Cookie Policy. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. However, few studies had examined this question at such a scale.. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Their automated email is useless and they have not got back to me. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? Not every event will include a delivery fee. Office Hours. Both TicketMaster and StubHub have proprietary applications. StubHub Tickets Guide: Tips to Buy and Sell on StubHub - Stadium Help Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. Getting your tickets you bought on StubHub : StubHub These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. Will you support Voxs explanatory journalism? Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. When you get to the checkout, you'll be shown the total cost of your order. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. "Many more fans will now have. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America.
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